Services

Practical, experienced help to get more from Microsoft Dynamics 365 Business Central and NAV.

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Microsoft Dynamics 365 Business Central and NAV services

From implementation and training to upgrades, integration and ongoing support, our team covers every stage of your ERP journey.

Software Implementation

We specialize in helping businesses maximize their potential by implementing Microsoft Dynamics business systems. Our approach focuses on delivering tangible benefits and ensuring a smooth transition to the new system.

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Streamlined Processes and Automation

We aim to optimize your operations by reducing paperwork and leveraging automation. This allows for better resource utilization and frees up your team to focus on more strategic tasks.

Enhanced Data Visibility and Contextual Insights

We empower your organization by providing increased visibility into your data throughout various processes. Our implementation ensures that you have access to contextual insights, enabling better decision-making and improved efficiency.

Predictive Analytics and Information Extraction

Our goal is to help you unlock the full potential of your data. We assist in finding patterns, building predictive analytics, and turning raw data into valuable information. This enables you to make data-driven decisions and stay ahead of the competition.

Customized Solutions for Scalability

We understand that each business has unique requirements and goals. Our team is experienced in customizing Microsoft Dynamics 365 Business Central, CRM, and cloud applications to suit your specific needs. Whether you're a multi-million SMB or a large billion-dollar mid-market organization, our solutions can scale accordingly.

Expert Implementation Guidance

We strongly advise against self-implementing Microsoft Dynamics business systems or opting for minimal viable products. The implementation process involves potential risks, and lacking the necessary depth, training, and proven experience can lead to costly mistakes. Our team ensures that you choose the right path and approach for a successful implementation.

Focus on Critical Business Requirements

We prioritize your critical business requirements and address key issues throughout the implementation journey. This approach ensures that the system aligns with your specific goals and delivers measurable results.

Milestone-driven Project Management

We manage the implementation process through well-defined project plans, setting clear milestones and key deliverables. This approach enables efficient progress tracking and ensures that the project stays on schedule.

Risk Anticipation and Reduction

We proactively identify and mitigate potential implementation risks. Our team leverages its experience to anticipate challenges and take preventive measures, ensuring a smoother and more successful implementation.

Promoting Ownership and Collaboration

We believe in promoting ownership and collaboration at all levels and areas of your organization. Our implementation approach encourages active participation and engagement, fostering a sense of ownership and driving the project's success.

Efficient Scope Management and Budget Control

We provide you with the ability to define, prioritize, and manage project scope effectively. Our team ensures that the project stays within budget and delivers on the agreed-upon scope.

Knowledge Transfer with Realistic Data

To ensure an efficient end-acceptance of the solution, we transfer knowledge using representative sample data based on your business processes. This enables your team to familiarize themselves with the system effectively.

Measurable Results and Quality Assurance

We strive to deliver measurable results with consistent quality based on realistic planning. Our approach ensures that your project achieves its objectives and meets your expectations.

Enhanced Project Visibility and Communication

We believe in consistent communication, managing expectations, and providing project predictability. Our transparent approach enhances project visibility and keeps all stakeholders informed throughout the implementation process.

ERP Training

We understand that the success of an ERP implementation depends on the people involved. That's why we prioritize comprehensive training programs that empower your team with the knowledge and skills needed to excel.

Talk to us about ERP Training

Product Orientation Training

Get acquainted with the features and functionality of Dynamics 365 Business Central or NAV. This training provides an overview of the system and helps users understand its capabilities.

Navigation Training

Learn how to navigate the Dynamics 365 Business Central or NAV interface efficiently. Our training equips users with the skills to navigate menus, search for information, and access essential functions quickly.

Technical and Administrator Training

For IT professionals and administrators, we offer in-depth technical training on Dynamics 365 Business Central or NAV. Gain expertise in system configuration, customization, troubleshooting, and administration to effectively manage and maintain your ERP solution.

Business Process Training

Our training programs focus on specific tasks and processes within Dynamics 365 Business Central or NAV. We provide comprehensive instruction on key modules and functionalities, empowering users to perform their job functions optimally.

Role-Based Training

Tailored to the needs of different user roles, our role-based training ensures that individuals receive targeted instruction relevant to their specific responsibilities. This approach maximizes efficiency and effectiveness in utilizing Dynamics 365 Business Central or NAV.

Change Management and User Adoption

Successfully implementing a new ERP system requires effective change management and user adoption strategies. We provide training and support to facilitate smooth transitions, helping your organization embrace and leverage the power of Dynamics 365 Business Central or NAV.

Train the Trainer

We offer Train the Trainer programs to equip your internal trainers with the knowledge and skills necessary to deliver effective in-house training. Our mentorship services further support their professional growth, ensuring sustainable training practices within your organization.

Reporting Dimensions and Period-End Closing

Understand how to leverage reporting dimensions and perform period-end closing procedures effectively in Dynamics NAV. Our training provides hands-on guidance for generating accurate reports and closing financial periods seamlessly.

Process Documentation

Learn how to document your business processes within Dynamics 365 Business Central or NAV. Our training helps you capture and standardize procedures, enabling better collaboration, knowledge sharing, and future process improvements.

Co-Development and Training for Workflow Automation

Unlock the full potential of workflow automation in Dynamics 365 Business Central or NAV through our co-development and training services. We collaborate with your team to identify automation opportunities, develop custom workflows, and provide training on their utilization.

Software Upgrade Services

We are experts in ERP software upgrades, specializing in Microsoft Dynamics NAV (Navision) and the Microsoft Dynamics 365 Business Central. With over 20 years of experience supporting Microsoft Dynamics, we have successfully completed many upgrades and implementations of ERP.

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Ensure Ongoing Support and Security

If you are currently on an older version of Microsoft Dynamics, it may be approaching the end of mainstream support. While we will continue to support your business applications, it's crucial to consider that Microsoft and third-party add-ons may discontinue their support. Remaining on an unsupported version exposes you to risks associated with security vulnerabilities, lack of bug fixes, and potential compatibility issues.

Embrace Cloud-hosted Capabilities

The latest version of Microsoft Dynamics 365 offers new cloud productivity functions that may be of interest to your organization. If you are currently using Microsoft Dynamics NAV, or Dynamics GP, migrating to the Dynamics 365 cloud platform can provide you with numerous benefits. Cloud-based ERP applications from Microsoft are available on a subscription basis and include cloud-hosting from Microsoft Canada.

Enhanced Features and Increased Productivity

Upgrading to the latest version of Microsoft Dynamics introduces new features and functions that can significantly boost end-user productivity. Dynamics NAV 2018 is the last version before transitioning to the new cloud-based Dynamics 365 Business Central. Upgrading from older versions, such as NAV 2009 or NAV 2013, to NAV 2018 brings numerous productivity enhancements. Dynamics 365 unlocks a wealth of new features, including seamless integration with Outlook 365, PowerApps, and SharePoint.

Consolidate and Modernize

An upgrade presents an opportunity to consolidate, modernize, and replace older on-premise custom in-house applications. By adopting a common modern architecture integrated with Dynamics 365, you can replace apps built using outdated technologies. Leveraging Dynamics 365 and Power Apps enables you to streamline your technology stack, improve efficiency, and future-proof your business processes.

Support

Fast, friendly help from our Microsoft Dynamics experts whenever you need it, so small issues never slow your business down. We support both Microsoft Dynamics 365 Business Central and Dynamics NAV.

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Advisory Services

Our company offers comprehensive advisory services to help you automate, optimize, and streamline your business operations using Microsoft ERP, CRM, cloud applications, and third-party partner add-ons. Our experienced team provides strategic business analysis, design, and advice tailored to your unique needs.

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Strategic Business Analysis and Design

  • We advise our clients on strategic business models, manufacturing, inventory management, sales orders, and financial accounting practices.
  • Our focus is on helping you identify growth areas, improve back-office efficiency, enhance controls, and leverage analytics within the Microsoft Dynamics ERP, and cloud environments.
  • We assist you in maximizing the value of your Microsoft business applications.

Preparing for Business Transformations

  • Our advisory services facilitate strategy and planning sessions to help your business embrace digital solutions and data-driven strategy.
  • We conduct fit-gap assessments, ERP Health Checks, Business Intelligence strategy consultations, and detailed business process assessments.
  • These engagements serve as precursors to various initiatives, such as business process re-engineering projects and workflow automation, cloud migrations, upgrades, module implementations, integrations, MRP planning, Chart of Accounts development, BI strategies, and evaluation of partner products and add-ons.

Engagement Starting Points

  • Evaluating new ERP options due to outgrowing their current accounting system or dissatisfaction with their current ERP.
  • Need to assess your business processes before upgrading or replacing Microsoft Dynamics NAV.
  • Outgrowing your current Dynamics 365 Business Central or NAV configuration or your current Microsoft partner and seeking a fresh perspective.
  • Evaluating new ERP software for entering new markets or creating new legal entities and processes.
  • Seeking to improve your usage of Dynamics BC or NAV through new workflows, modules, or Microsoft ISV products.
  • Exploring BI strategy and options for connecting to Dynamics financial data.
  • Seeking additional business analysis and insights based on our deep cross-industry experience with Microsoft Dynamics ERP, Microsoft Cloud, Azure, and Office 365, including cloud migration considerations.

Cloud Consultation

We offer comprehensive consulting services, leveraging our deep expertise in the Microsoft Dynamics platform and the Cloud. With years of experience, we have been helping clients innovate and support their business transformation efforts within the Microsoft ecosystem.

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Cloud Readiness Assessment

We begin by conducting a thorough assessment of your existing ERP system to determine its readiness for the cloud. Our experts analyze your infrastructure, data requirements, security considerations, and business goals to develop a customized cloud migration strategy.

Cloud Platform Selection

Choosing the right cloud platform is crucial for a successful ERP implementation. We assist you in selecting the optimal cloud platform based on your specific needs, such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP). Our team evaluates factors like scalability, performance, security, and cost-effectiveness to recommend the best-fit solution.

Cloud Migration and Deployment

Our experienced consultants manage the entire cloud migration process, ensuring a smooth transition of your ERP system to the cloud. We handle data migration, application deployment, configuration, and integration to minimize downtime and maximize efficiency.

Cloud Infrastructure and Security

We design and implement a robust cloud infrastructure for your ERP system, leveraging the features and capabilities of the chosen cloud platform. Our experts establish best practices for security, data protection, access controls, disaster recovery, and compliance to ensure a secure and resilient cloud environment.

Performance Optimization

Once your ERP system is in the cloud, we continuously monitor and optimize its performance to deliver the best user experience. Our team fine-tunes configurations, optimizes resource allocation, and implements scalability measures to ensure your ERP system operates at peak performance levels.

Cloud Integration and Automation

We enable seamless integration between your cloud-based ERP system and other applications, such as CRM, BI, e-commerce platforms, or third-party systems. Our experts leverage integration tools, APIs, and automation technologies to streamline data flow, improve process efficiency, and enhance overall business productivity.

Training and Support

We provide comprehensive training and support services to ensure your team is equipped with the knowledge and skills to effectively utilize your cloud-based ERP system. Our training programs cover system navigation, functionality, and best practices, empowering your users to maximize the benefits of the cloud environment.

Ongoing Cloud Management

We offer ongoing cloud management services, including monitoring, patch management, security updates, and performance optimization. Our team ensures that your ERP system remains up-to-date, secure, and aligned with evolving business needs in the cloud.

Business Intelligence and Reporting

We understand that your business applications hold a wealth of information, and we're here to help you unlock its full potential. Our expert Data Analytics team can assist you in creating dynamic dashboards, generating insightful reports, automating workflows, and empowering your team with the data-driven decision-making tools they need.

Talk to us about Business Intelligence and Reporting

Financial Planning & Analysis Dashboards

Leverage your financial data to create intuitive dashboards that provide a holistic view of your organization's financial performance. Our experts will design customized dashboards that highlight key metrics and enable better financial planning and analysis.

KPI Reports

Gain valuable insights into your sales, finance, manufacturing, and operations with Key Performance Indicator (KPI) reports. We'll help you identify and track the metrics that matter most to your business, enabling you to make data-driven decisions and drive performance improvement.

Complex Calculations and Financial Consolidations

Perform complex calculations and financial consolidations with ease. Our experts have extensive experience in handling intricate financial calculations, ensuring accurate results and comprehensive financial reporting.

Data Visualization Best Practices

Our analysts and data design team are leaders in the Microsoft Dynamics community, specializing in designing effective Data Analytics solutions. We follow best practices for data visualization to ensure clear and impactful presentations. We prioritize simplicity, clean design, appropriate use of colors, and the selection of the most suitable chart types for specific data sets.

Selection of Chart Types and Use Cases

We guide you in selecting the right chart types to effectively represent your data. From bar graphs for single data series to line graphs for multiple closely related series, we ensure that the chosen visualization method best suits the nature of your data. Combo charts and area graphs are utilized when combining different data sets or presenting cumulative data.

Integration Services

We specialize in integrating Microsoft Dynamics ERP, both on-premise and in the 365 Cloud, and custom applications. Our technical expertise and deep knowledge of Microsoft technologies set us apart from our peers. With a rare combination of business acumen and IT skills, our experienced team will work with you to design and implement custom integrations that meet your specific requirements.

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Microsoft Dynamics 365 Business Central Integration

We excel in integrating major systems with Dynamics NAV, or Dynamics 365 Business Central. Whether it's one-way, two-way, or full synchronization, we bring the right tools and best practices, such as APIs, custom integrations, and tool-based integrations, to ensure seamless data exchange between your on-premise, cloud, or legacy applications.

Diverse Cloud Apps Integration

Our experts are proficient in integrating Microsoft Dynamics 365 with other systems, enabling a unified and cohesive data environment. We ensure that your Dynamics 365 implementation is seamlessly connected to your existing software ecosystem, enhancing data visibility and process efficiency.

Application Modernization

We assist in modernizing your legacy applications to leverage the power of Microsoft cloud apps, including Dynamics 365 and Power Apps. Whether you're replacing your old apps, old DOS applications, MS Access, or Visual Basic apps, we help you migrate to modern and scalable solutions.

Systems Integration and Robotic Process Automation

We eliminate isolated islands of information by constructing a seamless flow of data across your systems. Our creative designs enable complex and custom integrations for Microsoft Dynamics, leveraging tools such as Microsoft PowerApps and SQL Server on Azure. We also leverage Robotic Process Automation (RPA) to automate repetitive tasks and streamline business processes.

Custom Integrations

Our programmers and technical consultants are skilled in integrating a wide range of systems, including POS, Retail Management Systems, Billing, Inventory Management, Manufacturing, Business Intelligence, and other on-premise or cloud-based systems. We utilize Microsoft technologies such as C#, .NET, custom scripts, custom API connectors, Microsoft Power Automate, and other Microsoft or third-party tools to deliver seamless integrations tailored to your specific needs.

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Put AI to work in your business

Copilot and AI agents in Business Central, AI training for your team, and digital employees that work around the clock.

  • AI adoption and strategy
  • AI training for employees
  • Digital employees
  • Your digital company
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When you work with us, you aren't growing your business alone. We have your back and put our best into the growth of your whole team and organization. If you're looking for the right ERP partner to help your business run better and grow, we're here.